Return & Refund Policy

All Sales Are Final

At MeAbility, our products are currently made and fulfilled through third-party suppliers. Because many of our products are made specifically for each order, all sales are final at this time.

We do not currently accept returns, exchanges, or refunds for:

• Change of mind
• Incorrect size selection
• Incorrect color or product selection
• Items that are no longer wanted
• Normal wear or use

If There Is a Problem With Your Order

We want you to receive exactly what you ordered.

If your order arrives damaged, defective, misprinted, or you receive the wrong item, please contact us with your order number and clear photos of the issue. We will review the situation and work with our fulfillment partner to determine the appropriate resolution.

Depending on the circumstances, this may include a replacement or other resolution.

Lost or Undelivered Orders

If tracking confirms that your package was not delivered and is considered lost in transit, MeAbility will work with our fulfillment partner and carrier to resolve the issue. When appropriate, we will provide a replacement.

An order that is still showing as in transit is not automatically considered lost.

Shipping & Customs

Shipping times can vary depending on your location, carrier delays, and customs processing.

International orders may require additional time for customs clearance. Please allow up to 3 additional days for customs processing when applicable.

Contact Us

If there is a problem with your order, please contact MeAbility as soon as possible and include your order number and photos when applicable so we can review the issue.

We appreciate your support of MeAbility and our growing brand.